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- Make More Money from 1 Client using Automations
Make More Money from 1 Client using Automations
Landing clients is great… but something that’s often forgotten is KEEPING those clients
There is no point in running a business if your customers constantly churn
So many big businesses focus on increasing client lifetime value.
And there’s a good reason for it.
You see…
By increasing client lifetime value, you can grow your business without needing to constantly generate a bunch of new clients.
You can increase your prices to generate more revenue…
You can cross-sell or upsell additional products and services after someone buys…
And much, much more.
But to make these tactics work, you need to have a system in place that gives a great client experience.
You need to ensure that clients are happy and that they get the results they want.
That’s where automated systems come in.
Here are 3 systems we’ve implemented for clients that DRASTICALLY increase LTV (lifetime value)
Improved Onboarding
Imagine if every new client went through a pre-determined onboarding process that got them excited and ready to go.
All of it would be done instantly.
This client just invested money into YOUR service, show them that they made the right call.
The quickest way to kill a long term relationship is by f*cking up in the beginning
Buyers remorse is powerful, it’s best we don’t give them that feeling in the first place.
You can read my onboarding automation guide by clicking here.
Check-in Systems
I get it, life gets busy sometimes. Maybe you saw that client message but forgot to respond.
Maybe you’re still chasing them up for that resource you need to do your job
Whatever the case may be…
You can set up a system that sends a check-in message to your clients at certain points during their journey with you.
It’s also a great time to collect feedback from them via forms.
Our system notifies us after a certain period of time has passed since the client sent a message or since they received a response.
This is also helpful helps you spot any clients who are disengaging with your service before they cancel their subscription or services.
Upsells & Down Sells
Everyone knows the power of a good upsell, especially when it provides value to your client.
We took it a step further and built a customized CRM inside of Airtable that tracks all of this.
Based on how long a prospect has been a client, the amount they’ve invested with us, specific milestones, etc…
It automatically assigns the proper up or down sell to that client
So, as you can see…
Automated Operational Systems can increase client lifetime value by improving the client experience…
But they can also help you grow your business in other ways too.
If you want to find out how you can use automated systems to grow your biz, click here and book a free consultation call with my team.
During the call, we’ll learn more about your business and share some insights that can move the needle for you - regardless of whether or not we end up working together.
You’ve got nothing to lose and a ton to gain.
Click here to book a call and take your first step towards freeing up your time and growing your coaching or course business.
I hope this helps!
– Zoro
p.s. if you found this valuable, you know the drill 😉 reply with “LTV” so I know it was helpful.